Stop Guessing, Start Collaborating:
How LocalTapiola Transforms Customer Journeys WITH Users
How LocalTapiola Transforms Customer Journeys WITH Users
Are you still designing customer journeys based on assumptions rather than actual customer input? Watch this master class webinar to discover how LocalTapiola transformed their approach by building a Customer Lab that enables continuous user collaboration throughout their journey development process.
What You'll Learn:
What You'll Learn:
- The Fast Track to Customer-Centricity - How to champion and launch a Customer Lab initiative that cuts research time from weeks to just 24-48 hours.
- Engagement Secrets - Proven strategies to recruit and maintain an active community.
- Real-World Examples - Concrete examples of how LocalTapiola tests ideas, concepts, and journeys with real users before committing valuable development resources.
- Impact - How continuous customer collaboration transforms team culture, reduces development risks, and drives innovation.
